The Essential Leadership & Managment Training Course

The Essential Leadership & Management Course has been designed for individuals wishing to improve business performance via the implementation of Strategic, Cultural and Process Excellence programmes. In just 7 days you will have the knowledge to:

1. Understand yourself, your current position and develop an action plan for improving your own leadership and management skills.
2. Achieve your ambitions and vision via the development and deployment of a strategic business plan.
3. Adopt a more innovative approach to managing and empowering people during change.
4. Increase process performance and customer satisfaction via the variety of tools and techniques learned and put into practise on the course.

Personnel with responsibility for strategic planning, people development and process improvement should attend:

• Owner Managers
• Managing Directors
• Operations Directors/Managers
• Production Managers/Supervisors
• Senior Shop Floor Personnel
• First Line Managers
• Team Leaders

We would recommend you attend all 7 days but would also allow you to ‘Cherry Pick’ should you feel this is more relevant to your business. Each module will have individual certification and an Essential Leadership & Management Program Certificate will be awarded to attendees of all modules.

Personal Development

To encourage personal development attendees are provided with research documentation at the end of each session, which should be completed before the following module (not compulsory). It is advised that attendees request a mentor from their employer (Futurestate Solutions mentoring can be provided on request) as this encourages teamwork and leads to a sustainable business culture. This also ensures that the learning has been understood and that you are prepared to go out there and ‘DO IT’.

Strategy

1. Shared Vision - The Key to Managing Change

Objectives

• Define and understand your own values and your company values.
• Understand how personal values drive our decision making process and how conflicting values can inhibit personal & business growth.
• How to create Vision, Mission, Values, Strategy, Goals & Action Plans.
• Best tools for effective strategic brainstorming.
• Understand behavioural cycles and how to overcome during change.

2. Strategy Deployment

Objectives

• Understand the importance of setting company objectives and how this will drive performance with continuous improvement programs.
• Understand how strategy deployment will strengthen responsibilities and reduce risk of escalating problems.
• Learn how to develop a business strategy and achieve your vision.
• Best methods for deployment, involving ALL staff and maximizing personal development.
• Measurement considerations when outlining growth plan.

Culture

3. Culture Change

Objectives

• Understand ‘Culture’ and its importance in achieving objectives.
• Understand how ‘Perception is Reality’ for people at work/home/socially.
• Understand the impact of personal behaviour during the change process.
• Appreciate the importance of teamwork when implementing change.
• Gain an appreciation of what techniques you can adopt to improve behaviour and culture.

4. Building Effective Teams & Managing Performance

Objectives

• Encourage you to review your experience of working in teams.
• Help you to manage team interactions more effectively.
• Enable you to review the way your team works.
• Enable you to understand the characteristics of an effective team.
• Assist you in developing your workforce through understanding the different ways people learn and manage their performance consistently and effectively.
• Practical overview of performance management.

5. Communication and Influencing People

Objectives

• Enable you to appreciate the importance of effective communication.
• Understand your own chosen style of behaviour.
• Recognize how your behaviour affects your ability to influence those around you.

6. Time Management & Work Life Balance

Objectives

• Define and recognize stress, in yourself and others.
• Consider ways of improving your coping skills around stress.
• Consider strategies to help you manage your time, and your life style more effectively.
• Develop a step by step approach to help you set realistic achievable goals.

7. Preparation & Presentation Techniques

Objectives

• How to plan for effective meetings and briefings.
• Give you simple tools and techniques to enable you to present to teams.
• Practical session to enable you to develop your technique.

8. Leadership Styles & Empowerment

Objectives

• To enable Managers to recognise different leadership styles.
• Benefits of SMART Objectives and development objectives.
• Understand the importance of motivation within an organisation.
• Enable you to delegate effectively.
• Introduce the idea of empowerment.

9. Customer & Supplier Relationships

Objectives

• To understand the importance of establishing defined customer requirements as well as gathering objective performance feedback.
• Understanding your role in the customer/supplier relationship.
• How to measure supplier performance.

10. Health and Safety

Objectives

• To understand the implications of UK health and safety legislation.
• To understand the importance of complying with health and safety procedures in the workplace.
• To generate ideas for developing health and safety good practices in the workplace.

Processes

11. Lean Awareness

Objectives

• Understand the size of the opportunity for business improvement that lean operations represent.
• Understand the guiding principles of lean manufacturing.
• Gain hands-on knowledge (factory simulation) of the various tools available within the lean toolbox.

12. Understanding Quality

Objectives

• The main aim of this module is to provide an awareness of the role and importance of quality within a lean manufacturing operation. This module therefore provides an overview of how the fundamental elements of quality connect to the principles of Lean manufacture.
• A major focus of this day will be to consider the role and benefits of adopting a structured approach to problem identification, analysis and implementation of a solution.
• The module will introduce the 7 Quality Tools and incorporate a worked example for each tool to improve understanding of the tool and its application.
• The module will also contain an introduction to the concept of Statistical Process Control (SPC).

13. Applying Measures to Improve & Solve Problems

Objectives

• To incorporate the need to measure and collect data with problem solving techniques to support process improvements.
• Tools and techniques for analysing data.
• Effective presentation of measures for performance improvement.

14. 5S & Visual Management

Objectives

• To understand the importance of workplace organisation and process visibility to effective performance in a team leader role.
• How 5S can improve quality, productivity and team morale.
• How to manage the stages of 5S.
• Setting standards to reduce variation and increase responsibility.
• Understand the positive impact of target setting and measuring performance.