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Definition Of terms

Click on any of the terms and phrases below to see definition.




Operational Excellence

Operational Excellence is not a destination, but a philosophy embraced by an organisation in order to continually meet the needs of the customer. The culture must be one that; fully understands true customer value, recognises waste and adopts a shared vision to continually improve business performance. This will be achieved when you optimise the balance between Strategy, People and Processes. There are 4 key stages in developing and deploying the strategy for Operational Excellence, which must be completed in the following order for the greatest benefits:

  1. Set the Foundations (Vision & Strategy)
  2. Build the Relationships (People & Culture)
  3. Perfect the Systems (Optimise Processes)
  4. Manage the Stability (Leadership & Balance)
  5. The introduction of Lean Manufacturing and Policy Deployment will ensure that a teamwork approach is established and that people are focused on the initiatives that have the highest impact on the bottom line. Strategically Operational Excellence is a weapon that can be utilised to combat advances made by competitors and when cascaded effectively will optimise your business into a profitable enterprise.

    Call contact our friendly team to find out how you could achieve Operational Excellence or why not take advantage of our Free Lean Manufacturing Review to benchmark your progress.


    Lean Culture

    First of all let’s examine the definitions for culture without Lean.

    Culture: The ideas, customs, and social behaviour of a particular people or society. (Oxford Dictionary)

    Culture: The set of shared attitudes, values, goals, and practices that characterizes an institution, organization or group. (Wikipedia)

    As you can see from the images and definitions above, if we are to claim we have a culture, then we need to share the same beliefs and attitudes. Therefore a Lean Culture would suggest we share the same lean values.

    Lean Culture:A shared set of beliefs that drive innovative behaviour to achieve the vision, mission and values of the organisation.

    To find out more about how you could adopt a lean culture and transform your business call us on the number above or fill out the form to your right and take advantage of our Free Lean Manufacturing Review.


    Lean Manufacturing

    Produce what the customer wants, when they want it, with the minimum amount of waste.

    Adopting lean manufacturing principles will drive better results with less resource and remove the hidden waste from your business. You will create a culture where everyone within your company ‘sings from the same hymn sheet’, sharing and understanding your passion to be the best.

    Lean Manufacturing should be implemented in your business if you are continually looking for ways to create more value for your customers, while simultaneously improving your own bottom line.

    The whole implementation process drives down cost, shortens lead times and focuses everyone on ‘the customer’. Everyone must understand ‘WHY’ your customers are your customers.

    If you are considering implementing lean manufacturing why not take advantage of our Free Lean Manufacturing Review and see the impact it will have on your business.


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